PRIVACY POLICY


Last Updated: September 29, 2026

EZ Family Insurance, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.ez-fam.com and our Facebook page , submit an online form, request an insurance quote, communicate with us, or use our related services.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide

  • Name, mailing address, email address, and telephone number

  • Date of birth, age, gender, marital status, and state of residence

  • Insurance needs, coverage interests, beneficiary information, and existing coverage

  • Employment, occupation, income range, financial information, and other information relevant to determining insurance needs

  • Health, medical, lifestyle, tobacco-use, prescription, and family-history information when voluntarily provided for an insurance inquiry or application

  • Information contained in messages, appointment requests, questionnaires, surveys, or other forms you submit

  • Electronic signatures, consent records, and communication preferences

  • Any other information you choose to provide

Please do not submit Social Security numbers, bank-account information, medical records, or other highly sensitive information through a general website contact form unless the form is specifically designed and secured for that purpose.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Referring website

  • Pages viewed and links clicked

  • Dates, times, and duration of visits

  • Approximate geographic location

  • Cookie identifiers and similar technical information

We may use cookies, pixels, analytics services, and similar technologies to operate the website, remember preferences, measure website activity, improve performance, and evaluate marketing campaigns.

Information From Other Sources

Where permitted by law, we may receive information from insurance carriers, marketing partners, lead providers, consumer-reporting agencies, service providers, publicly available sources, and other third parties involved in providing or evaluating insurance products.

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and insurance quote requests

  • Assess your stated insurance needs

  • Provide information about life insurance and related products

  • Match you with appropriate insurance agents, agencies, carriers, or service providers

  • Assist with applications, underwriting, policy placement, servicing, and customer support

  • Schedule appointments and communicate with you

  • Verify identity and maintain records of authorization and consent

  • Improve our website, forms, advertising, services, and customer experience

  • Measure the effectiveness of marketing campaigns

  • Detect, prevent, and investigate fraud, misuse, security incidents, or unlawful activity

  • Fulfill legal, regulatory, licensing, compliance, audit, and recordkeeping obligations

  • Establish, exercise, or defend legal claims

  • Carry out other purposes disclosed when the information is collected or with your consent

Submitting a request does not guarantee eligibility, approval, coverage, premium rates, or issuance of an insurance policy. Insurance products are subject to carrier underwriting, policy terms, availability, and applicable law.

3. Communications

If you provide your telephone number or email address, we may contact you regarding your inquiry, requested quote, appointment, application, or existing business relationship.

Where you provide the required consent, communications may include calls, emails, or text messages made using automated technology or prerecorded messages. Consent to receive marketing communications is not a condition of purchasing an insurance product or service.

You may opt out of marketing emails by using the unsubscribe link in the message. You may opt out of text messages by replying STOP. Message and data rates may apply. Requests to stop marketing communications may not prevent us from sending nonmarketing messages concerning an active application, policy, transaction, or legally required notice.

4. How We Disclose Information

We may disclose personal information, as permitted by law, to:

  • Licensed insurance agents, agencies, brokers, and insurance carriers

  • Underwriters, reinsurers, medical-examination providers, laboratories, and other organizations involved in evaluating or servicing an insurance application

  • Website hosts, form providers, customer-management platforms, communications providers, analytics providers, security providers, and other vendors performing services for us

  • Marketing and lead-management partners, when authorized or otherwise permitted by law

  • Professional advisers, including attorneys, accountants, auditors, and compliance consultants

  • Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required or permitted by law

  • A buyer, successor, or other party involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale of some or all of our business assets

  • Other parties at your direction or with your consent

We do not disclose personal information to unrelated third parties for their independent purposes unless the disclosure is described in this policy, authorized by you, or permitted or required by law.

Choose the statement that accurately reflects your practices and delete the other:

  • Option A: We do not sell personal information or share it for cross-context behavioral advertising as those terms are defined under applicable state privacy laws.

  • Option B: We may disclose certain identifiers, contact information, internet activity, or marketing information to advertising or lead-generation partners. Depending on applicable law, these activities may be considered a “sale,” “sharing,” or use for targeted advertising. You may submit an opt-out request using the methods listed below.

5. Insurance and Financial Privacy Notices

This online Privacy Policy describes our general website and information-handling practices. If you become our customer or apply for an insurance product, you may receive additional privacy notices required under federal or state insurance and financial-privacy laws.

Those notices may provide additional information about how nonpublic personal, financial, health, medical, or insurance information is collected and disclosed. If another privacy notice applies to a specific product, application, or customer relationship, that notice will control to the extent of any conflict.

6. Health Information and HIPAA

Information concerning your health or medical history may be sensitive and may receive special protection under insurance or state privacy laws.

Our collection of health information does not necessarily make us a healthcare provider or a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). HIPAA may therefore not apply to information submitted directly to us. Insurance carriers, medical providers, or other entities involved in underwriting may provide their own privacy notices and authorizations.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Enable website functionality

  • Remember user preferences

  • Maintain security

  • Understand website traffic and usage

  • Improve our content and forms

  • Measure advertising and marketing performance

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect website functionality. Where required, we will provide additional choices concerning nonessential cookies or targeted advertising.

Our website may not respond to all “Do Not Track” browser signals. Where required by applicable law, we may recognize legally valid universal opt-out preference signals.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use care when transmitting sensitive information online and avoid sending highly sensitive information through unencrypted email.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries and provide requested services

  • Process or service insurance applications and policies

  • Maintain business and communication records

  • Meet carrier, licensing, legal, regulatory, tax, and compliance requirements

  • Resolve disputes and enforce agreements

  • Protect against fraud and security threats

Retention periods vary based on the nature of the information and the purpose for which it was collected. We may delete, anonymize, or aggregate information when it is no longer reasonably needed, subject to applicable legal and contractual obligations.

10. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information

  • Provide access to or a copy of certain personal information

  • Correct inaccurate personal information

  • Delete certain personal information

  • Provide certain information in a portable format

  • Limit the use or disclosure of certain sensitive personal information

  • Opt you out of the sale or sharing of personal information or targeted advertising

  • Explain or review certain decisions made using automated processing

  • Stop specified marketing communications

These rights may be subject to exceptions. For example, we may retain information needed to comply with insurance, licensing, fraud-prevention, recordkeeping, or other legal obligations.

To submit a request, contact us at:

Email: contact@ez-fam.com
Telephone: 725-255-3915

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity.

We will not unlawfully discriminate against you for exercising an applicable privacy right. If we deny your request, you may have the right to appeal by contacting us and writing “Privacy Appeal” in the subject line.

11. Nevada Residents

If applicable, Nevada residents may submit a verified request to opt out of certain covered sales of personal information by contacting us at [Privacy Email Address]. We will process eligible requests as required by Nevada law.

12. California Residents

California residents may have additional rights concerning access, correction, deletion, and opting out of certain sales, sharing, or targeted advertising. If California privacy law applies to our business, additional disclosures or a California-specific privacy notice may be provided.

To exercise an applicable California privacy right, use the contact methods listed in Section 10.

13. Children’s Privacy

Our website and services are intended for adults seeking insurance information. They are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13.

Information about a child who may be insured should be submitted only by a parent, legal guardian, or another person legally authorized to provide it. If we learn that we collected personal information directly from a child under 13 without required authorization, we will take reasonable steps to delete it.

14. Third-Party Websites and Services

Our website may link to insurance carriers, scheduling platforms, social-media services, payment processors, or other third-party websites. We do not control their privacy or security practices. Information you provide directly to a third party is governed by that party’s privacy policy.

15. Information About Other People

If you provide information about another person, such as a beneficiary, insured person, family member, or business contact, you represent that you are authorized to provide the information and permit us to use it for the purposes described in this Privacy Policy.

16. Business Transfers

If we are involved in a merger, acquisition, sale, restructuring, financing, bankruptcy, or transfer of assets, personal information may be reviewed, transferred, or disclosed as part of that transaction, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website or by another legally required method.

Your continued use of the website after an updated policy becomes effective signifies your acknowledgment of the revised policy.

18. Contact Us

Questions, concerns, or privacy requests may be directed to:

EZ Family Life
725-255-3915
contact@ez-fam.com
www.ez-fam.com

Insurance License Information: [Agency or Producer License Information, if appropriate]
Privacy Contact: [Name or Title]